The Importance of Cybersecurity in the Surveying Industry

Q&A: Protecting your business in a digital world

The modern surveying industry relies on vast amounts of sensitive data, from property valuations to client records. But with greater reliance on digital tools comes increased risk of cyber threats.

Guided by the Royal Institution of Chartered Surveyors’ data security and retention standards, Surveyors UK, in partnership with ERGOS, delves into why cybersecurity matters and how to take proactive steps—starting with a free cybersecurity assessment for our followers this Christmas.

Q: Why is cybersecurity critical in the surveying industry?
A: Surveyors handle sensitive information, including client details, financial data, and project plans. A breach could damage client trust, result in financial loss, and expose businesses to regulatory penalties. The RICS guidance underscores that secure data handling and storage are essential not only for professional integrity but also for compliance.

Q: What practical steps can surveyors take to prevent breaches?
A: The RICS guidelines recommend several effective measures that align with industry best practices. These include:

• Restricting data access: Ensure that only authorised personnel can access specific client or project data, reducing the risk of insider threats or accidental leaks.
• Encrypting sensitive information: Use encryption for data storage and during data transfers, particularly when sharing documents via email or other online platforms.
• Using secure passwords: Implement password policies that enforce strong, unique passwords and require regular updates. Multi-factor authentication (MFA) adds an extra layer of protection.
• Regularly updating software: Keep all systems and devices updated with the latest security patches to mitigate vulnerabilities commonly exploited by attackers.
• Conducting regular data audits: Assess what data is stored, where it is stored, and whether it is still needed. Securely dispose of unnecessary data to minimise exposure.
• Creating a secure working environment: For surveyors working remotely or on-site, ensure devices are connected through secure networks or VPNs, avoiding the use of public Wi-Fi.
• Training staff: Educate your team on recognising phishing attempts, fraudulent communications, and other cyber threats.

Q: How do these steps align with RICS standards?
A: The RICS guidelines highlight the importance of safeguarding client information at every stage—from acquisition to disposal. For example, securely storing electronic and physical data aligns with RICS’s focus on data retention policies, while timely disposal of outdated information helps reduce vulnerabilities.

Q: What is the ERGOS free cybersecurity assessment?
A: This Christmas, ERGOS is offering Surveyors UK followers a free cybersecurity assessment. This service evaluates your IT systems and data handling processes to identify potential vulnerabilities and ensure compliance with RICS standards. It’s a great way to strengthen your cybersecurity strategy and start the new year with confidence.

Take action today
With cyber threats on the rise, robust cybersecurity isn’t just a technical requirement—it’s a professional obligation. By following the RICS guidelines and adopting expert support from Surveyors UK partners like ERGOS, surveyors can protect their data, clients, and reputation.

Don’t miss out on this exclusive offer. Book your free cybersecurity assessment today and take the first step towards a more secure future.

To learn more or claim your free cybersecurity assessment, visit www.ergos.uk or contact us directly using the contact form on our Surveyors UK partner page.

Remember, don’t be a sitting duck when it comes to cybersecurity!